John Rast House Cancellation Policy
Cancellations or changes to direct reservations may be made by phone or email and must be made by the party who originally booked.
For single night reservations, the deposit is 100% and is NON-REFUNDABLE.
For multiple night reservations, a deposit equal to 50% of your stay will be taken at the time of your booking.
For groups booking three (3) or more rooms, even if the deposits are individually paid, the 50% deposit(s) will be NON-REFUNDABLE.
General Cancellation Policy
Cancellations for direct bookings must be made by 4:00p on the 15th day prior to your arrival in order to have your deposit returned, less 16% or $25, whichever is greater. A deposit equal to one night's rent (including tax) or 50% of your reservation(whichever is greater) will become non-refundable on this date.
Cancellations made after 4:00p on the 8th day prior to your arrival requires fullpayment for all days and rooms reserved. Your balance will be charged to your card on this day. If your reservation is made within this period, the full amount will be charged upon booking.
This policy also applies to a reduction of nights made after 4:00p, 15 days before your arrival, or a delayed arrival, either of which you will be charged in full.
This cancellation policy also applies to guests planning on using gift certificates from any source. If issued by John Rast House, unless the original is returned to us, your card will be charged.
Holiday and 3-Day Weekends Cancellation Policy
Cancellations must be made by 4:00p on the 30th day prior to your arrival in order to have your deposit returned, less $25 or up to 16%, whichever is greater. A deposit equal to one night's rent (including tax) or 50% of your reservation (whichever is greater) will become non-refundable on this date.
Cancellations made after 4:00p on the 15th day prior to your arrival requires fullpayment for all days and rooms reserved. Your balance will be charged to your card on this date.
This also applies to a reduction of nights made after 4:00p, 30 days before your arrival, or a delayed arrival, either of which you will be charged in full. This cancellation policy also applies to guests planning on using gift certificates from any source. If issued by John Rast House, unless the original is returned to us, your card will be charged.
Convention & Special Events Cancellation Policy
Cancellations must be made by 4:00p on the 60th day prior to your arrival in order to have your deposit returned, less $25 or up to 16%, whichever is greater. A deposit equal to one night's rent (including tax) or 50% of your reservation (whichever is greater) will become non-refundable on this date.
Cancellations made after 4:00p on the 30th day prior to your arrival requires fullpayment for all days and rooms reserved. Your balance will be charged to your card on this date.
This also applies to a reduction of nights made after 4:00p, 60 days before your arrival, or a delayed arrival, either of which you will be charged in full. Vacation insurance is available from several providers online to inexpensively protect you against covered unexpected events.
This cancellation policy also applies to guests planning on using gift certificates from any source. If issued by John Rast House, unless the original is returned to us, your card will be charged.
If you have any question about which policy applies to your reservation, please call to confirm which policy is in force.
We are a small inn and cancellations affect us severely. As long as we are open for business, and fully functioning, our policy is firm regardless of the reason for cancellation, interrupted stay or early departure. We cannot be responsible for unused rooms due to late or cancelled airline flights, family emergencies, threat of bad weather, any other travel-related mishaps or for any other change of plans on your part. We also cannot be responsible for any changes which shorten your stay. Vacation insurance is available from several providers online, and through some credit cards, to inexpensively protect you against covered unexpected events.
A reservation is a contract. By giving us your credit card information, you agree to all of our policies. In return, we will hold your room(s) for you, for the night(s) confirmed. If for any reason we cannot honor your reservation, we agree to help you find alternate accommodations and refund you in full for your stay. By submitting your reservation, it is understood that the information is correct and you agree to the terms as laid out in this document regarding services, number of days booked and the cancellation policy. To be compliant with local laws, you will be asked to sign in and present identification